Service

FIAlab's team of chemists and software engineers are ideal partners for Application Development and Software Integration projects. Our sofware engineers have developed customized software for process control instruments and stand alone analyzers. 

FIAlab offers Training and Installation packages, Service Contracts, and Extended Warranties to meet our customers growing needs. We are here to help before and after the sales process

Application Development

FIAlab Professionals are leading experts within the field of Flow Injection and Sequential Injection Analysis. We offer contract research and other consulting services for customers who would want to use FIA or SIA for new applications or to automate processes. We have helped Fortune 500 companies develop advanced process control instruments suited to their needs

Software Integration

FIAlab's proprietary software is developed for our analyzers on a stand-alone basis. FIAlab's experienced software engineers can be engaged on a consulting basis to help clients customize the software or integrate it with customers' existing systems. Our software engineers have developed customized software for process control instruments and stand alone analyzers.

On-site Installation and Training Packages

All FIAlab analyzers come with a Installation and Training Package to ensure that you get the best possible experience with your FIAlab analyzer right from the start. An experienced FIAlab engineer will install and test the analyzers at your location and provide thorough customer targeted training in using the analyzer.

Preventative Maintenace Plans and Warranties

FIAlab offers 3 levels of service contracts in the form of Preventative Maintenance (PM) Plans with sales of new instruments. The cost depends on the service level, instrument, and configurations.

FIAlab offers a 1 year warranty on most products. Extended warranties can be purchased as part of PM Plans.

pdfPreventative Maintenance Plan

Customer Support

Our in-house Service Team consisting of chemists, engineers, and software programmers are available for customer support - just e-mail us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Training classes are held at FIAlab's Bellevue, WA office on a regular basis. Customized training at FIAlab or your location is available.

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